Monday 13 Jan 2020
Announcing Kunyi Mangalam for Fluxible 2020
So here’s a twist that we’re excited to share.
We’ve previously announced that Fluxible Conference 2020 program will feature all speaker alumni. Today we’re unveiling a new and complementary initiative. In addition to our alumni speakers, we’ll have some speakers who can be thought of as “new voices” — that is, people who have not done much in the way of presenting at events but who we think are interesting and have something to share with our Fluxible community.
But it gets better. Each “new voice” speaker is being coached/mentored by one of our returning alumni speakers. It’s an active way to bring fresh perspectives to Fluxible, and we’re grateful for the support we’re receiving. For our first announcement, we’re delighted to welcome Kunyi Mangalam to Fluxible, thanks to our friend and returning speaker Indi Young.
Kunyi has been helping organizations and teams understand and empathize with the people they want to connect with and support for more than three decades (yes, she’s THAT old), whether those be customers, employees, stakeholders, citizens, or new audiences. By looking at the world through their eyes, different perspectives are revealed, assumptions uncovered, and new connections made. Overlaying these three lenses against the project challenge yields insight.
She has interviewed kids, teens, tycoons, and everyday, ordinary people. She has interviewed people in groups, and individually, in person and virtually, using methods and techniques that help them express what is true for them. While she has worked in a variety of industries using diverse approaches, there is one thing core to all her work: finding the insight to fuel creating something better: a more powerful message, a more useful product, a less friction-filled user experience.
Kunyi continues to satisfy her curiosity about people, making the switch from primarily market research to conducting esearch for design and experiences, and helping to facilitate the use of what has been discovered.
She has an MBA (which is now totally irrelevant), and a diploma of Creative and Critical Thinking from Buffalo State University, and various other certifications, including one for rock balancing.