Everyone loves a good story. They teach us, entertain us, inspire us, they make us human. In UX work, stories can challenge existing practices and inspire us to ask: can we do better? We certainly can! That’s why we’re pleased as punch to announce expert researcher and storyteller Meena Kothandaraman for Fluxible 2019.

With more than 25 years of experience, Meena has consulted to emphasize the strategic value and positioning of qualitative research in the design of product, space, and service. Meena is fascinated by the complexity of human behaviour and applies a credible, structured, and transparent approach to integrating human stories and anecdotes into mainstream processes. Qualitative research serves as a vehicle to generating human stories, and additionally serves as a foundation for inspiring design within organizations. Meena’s experience spans multiple verticals, with companies who believe in the value of qualitative research.

Meena is a founding member of twig+fish, a research and strategy practice based in Boston, MA that espouses these research beliefs, while maintaining a utopic work-life balance. Apart from her core consulting practice, she has been a key contributor and Lecturer in the Bentley University Human Factors and Information Design (HFID) graduate program in her 19-year tenure. Meena teaches the capstone qualitative research course. She holds an M.S. in Information Resources Management from Syracuse University and a B.Com. in MIS from the University of Ottawa, Canada.

Meena is a proud Canadian and is absolutely fluent in poutine and beavertails 😊, and some other languages!

Stay tuned for details of Meena’s Fluxible presentation. Meanwhile, enjoy her tweets as @meena_ko on Twitter.