Brown Bag Lunch: The Digital Government Movement with Hillary Hartley

What is the Digital Government movement, and what does it mean for Ontarians? Bring your lunch — and a friend — to hear Hillary Hartley explain.

Globally, people now expect their digital government services to be as simple, seamless, and intuitive as streaming a show on Netflix. To this end, innovative jurisdictions around the world have applied user centred methodologies to radically transform digital government services. Within this exciting global movement, Ontario has emerged as a leading player. In this lunchtime presentation, the Government of Ontario’s Chief Digital Officer, Hillary Hartley, will be speaking to the ethos behind digital government transformation, and what the UX community can expect to see on a provincial and national scale.

Hillary Hartley

Hillary is the Chief Digital Officer for the province of Ontario. As the Deputy Minister for Digital Government, she leads the Ontario Digital Service, a team of designers, developers, and product specialists tasked with making government digital services easy for the people of Ontario.

Previously, Hillary was the Deputy Executive Director of 18F, the U.S. government's digital office, and a former Presidential Innovation Fellow. She was also the Director of Integrated Marketing at NIC Inc., which helps state and local governments embrace new internet-based technologies and approaches necessary for government modernization.

Hillary has extensive expertise in technology, digital strategy, design thinking, and public engagement. As Ontario's Chief Digital Officer, she will partner with government ministries in delivering major digital projects. Hillary will also help accelerate transformation across government by setting new service standards for digital products, attracting and empowering digital talent, and aligning partners around delivering the best possible customer experience.