VP of Product Design and Research at Zendesk
Kim Lenox describes herself as “ruthlessly optimistic”. We’re pretty optimistic people, too; I mean, we came up with the idea of a Goat Check and thought, what could go wrong?
But what does ruthless optimism mean when it’s applied to UX? We’re thrilled that we’ll be able to ask her this year at Fluxible!
As VP of Product Design and Research at Zendesk, Kim leads an international team of product designers, researchers, content strategists, and front-end developers. Her approach to leading successful design teams is rooted in a desire to empower everyone to unearth what inspires them to become the best at their craft.
Over the last 23 years in the software R&D industry, she has led the design of product experiences for technology companies including LinkedIn, Samsung, Palm/HP and at design consultancies including LUNAR and Adaptive Path.
Kim is a strong believer in supporting the growth of the design community through hosting events and speaking locally and internationally. In 2006, she co-founded IxDA-SF and later in 2011-2015 she served on the Board of Directors for the Interaction Design Association (IxDA).